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Shipping policy

Shipping Policy of LuxeAura

1. Where do you ship?

We ship orders worldwide.

2. What are your shipping times?

We have a daily pick-up from USPS at 2pm Central Time and a UPS pick-up (Monday through Friday only) at 3pm Central Time.

 

3. What if the order never arrives?

If the product was never delivered we will verify status through the shipment tracking number. If the tracking number shows delivery we will not refund the order total or offer a replacement. For further information on this policy please review our Terms & Conditions.

4. What are the shipping costs for your products?
We offer free delivery  on all orders over $400 in US, excluding sale items. If you have a specified day you would like us to deliver or any other instructions, just add it into the comments box at checkout..
5. What is the average shipping time for when a customer places an order?
Orders ship within 5-7 business days and are shipped via Ground.

International orders will have $20 processing fee.

When orders shipped internationally reach the destination country, there may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Expected Shipping Times

Orders take 7-14 Days to prepare and ship. Luxe Aura Hair does not take responsibility for products that are lost or stolen after they have shipped with proper tracking.  We are not responsible after we have shipped any items. Please contact carrier for any lost packages. We are not responsible for the postal carriers.

DUTIES AND TAXES

All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination.